Rumi

The Complete User Journey Platform

Acquire. Manage.
Retain.

From first touch to loyal customer. AI-powered marketing, CRM, and retention that work together — so no user falls through the cracks.

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The Problem

Your User Journey Is Broken

Marketing, CRM, and retention live in separate tools. They don't talk to each other. You spend to acquire users who churn in days, and have no way to learn what worked.

$200+

Cost to Acquire

Average CAC for AI/SaaS apps

73%

Churn in 7 Days

Most users leave in the first week

0

Feedback Loop

No learning between acquisition & retention

The Paradigm Shift

From Disconnected Tools to One Platform

Marketing, CRM, and retention shouldn't live in separate tools. Rumi Agent connects them so every user touchpoint learns from the others.

Before: Disconnected Tools

  • Marketing runs blind. No retention signal.
  • CRM tracks contacts but not behavior.
  • Retention starts after users already churned.
  • No feedback loop. Acquisition never improves.

After: Rumi Agent Platform

  • Marketing learns which campaigns produce retainable users.
  • CRM tracks the full journey from first touch to power user.
  • Retention optimizes per-user with Thompson Sampling.
  • Closed loop. Every touchpoint makes the system smarter.

How It Works

The Complete Loop

STEP 1

Acquire

AI generates and schedules content. Telegram, Instagram, more. Drafts for your team to approve, posts on schedule.

STEP 2

Manage

Track every user from first touch to power user. Pipeline, segments, email campaigns, real-time sync.

STEP 3

Retain

Thompson Sampling learns what keeps each user engaged. Personalized outreach, churn prediction, lifecycle optimization.

STEP 4

Learn

Retention rewards feed back to marketing. The whole system gets smarter. Users from effective campaigns stay longer.

Three Pillars

One Platform

Marketing, CRM, and retention working together. Each pillar makes the others smarter.

Marketing

AI Content Generation

OpenAI for text, Imagen for images. Generate on-brand posts in seconds.

Multi-Channel Scheduling

Telegram now, Instagram next. Schedule and auto-publish across channels.

Approval Workflow

Drafts queue for your team. Review, edit, approve, publish. Human in the loop.

CRM

Growth Pipeline

Track contacts from invite to retained. Full funnel visibility at every stage.

Bulk Email Campaigns

Compose, preview, send. Reach your users at scale with personalized outreach.

Real-Time Sync

Supabase channels power live updates. See changes as they happen.

Retention

Thompson Sampling

Per-user, per-dimension optimization. The system learns what works for each individual.

Churn Prediction

Risk scoring and lifecycle analysis. Catch users before they leave.

A/B Experiments

Feature flags and controlled rollouts. Test everything, ship what works.

Backed By

Industry Leaders

Google Cloud

$350K in committed cloud credits

Founder Institute

Global accelerator, <5% acceptance rate

Ready to Own Your User Journey?

Join the teams using AI to acquire, manage, and retain users with one connected platform.

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